Shipping & Returns

Shipping Terms

Delivery takes place within Germany, in and outside the EU.

 

Shipping costs (including VAT)

The goods are shipped free of charge within Germany.

 

delivery times

Unless a different period is specified in the respective offer, the goods are delivered domestically (Germany) within 3-5 working days , for deliveries abroad within 5-8 working days after conclusion of the contract (if advance payment has been agreed, after the date of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.

If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

 

If you have any questions, you will find our contact details in the imprint .


RETURNS:

Returns within and outside of Germany are subject to a fee. 

When your return arrives at our warehouse, it will first be checked. As soon as the return has been checked and accepted, you will be refunded to the original payment method within 5 working days.

 

Return Policy:

You can return your items within 14 days of receipt of the shipment if the following conditions are met:

1) Items must be in their original condition with no signs of wear.

2) The label must not have been removed.

3) Items must be in their original packaging.

*Please note: if your return does not comply with our returns policy, we will inform you via email and send the goods back to you